Street Unit Rant

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JZSpeed6
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Street Unit Rant

Postby JZSpeed6 » Thu May 13, 2010 9:14

I ordered brake pads from Street Unit 2 weeks ago. They took my order, charged my card and then proceeded to ignore my emails regarding the status of my order. When I called to cancel my order the person in customer service, argued with me and said "what ever". I will never do business with this company again!!! - sorry for the rant but this pisses me off and I thought everyone should be aware of what type of customer service to expect when dealing with this company.
Let the modding begin. <b>HP=-AF</b><i> (Increase in HP is directly proportionate to the decline in available funds)</i>
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~Barn~
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Postby ~Barn~ » Thu May 13, 2010 9:14

Whatever.
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Colombia28
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Postby Colombia28 » Thu May 13, 2010 9:14

^haha. Bad, lol.

That sucks to hear. And really doesn't sound like them. I'v ordered a bunch over the years and have always had good quick service. Anytime i would call they were always cool and helpful. Sorry to hear your experience wasn't similar.
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~Barn~
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Postby ~Barn~ » Thu May 13, 2010 9:14

I keed... I keed...

Hopefully you got your cash back w/out too much turmoil.
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TheNewBlack
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Postby TheNewBlack » Thu May 13, 2010 9:14

Sounds strange, I've been ordering almost all my parts from them for years, no problems at all. Sorry to hear you're having trouble with them.
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bmwzoom

Postby bmwzoom » Thu May 13, 2010 9:14

Interesting... I, too, have ordered several parts from SU and have not had any problems with them what-so-ever... Sorry to hear about that though.
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LaginWagon
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Postby LaginWagon » Thu May 13, 2010 9:14

Did you e-mail them non-stop and become annoying? That's the only reason I couldn't see their remark to you. Not good regardless...
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I`m Batman
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Postby I`m Batman » Fri May 14, 2010 9:14

I just ordered some plugs from them.
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bellalyssa
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Postby bellalyssa » Fri May 14, 2010 9:14

Haven't had a problem with them. Maybe you just got the douchey call rep. Sorry to hear that though.
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erod550
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Postby erod550 » Fri May 14, 2010 9:14

Yea, sorry you had a bad experience but they are a great company. I have bought almost every part in my sig that wasn't used from SU and have had great experiences. Next time just call SU Mark directly. He will take care of you. 321-296-0777 x103
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movovr
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Postby movovr » Fri May 14, 2010 9:14

Only speak to Mark directly or via email. 100% satisfaction with all my mods through him.
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