Looking for a job.

[christi]

Currently I am in Pueblo, CO working for AT&T. But with the silly requirements they are pushing the reps to do in order to SUSTAIN a job is killing me and half of the call center. I love AT&T as a company, but the center I work for is just unrealistic with the way they're running things.

I can do anything and everything - most I've done was call center work. I prefer working no more than min. amount of 11.50$/hr. I'm willing to relocate IF it is bound to be anywhere in Colorado. I'm looking out East as well (PA/DE/DC) etc... incase I cannot manage to snag a job here. Here's my job info, maybe you guys can give me some ideas? I may not have a job after new years, since AT&T is union based, I just sent my information to my union rep to file for grievence - so we'll see how this matches up.

For those on Facebook who recommended me IKEA/IBM/staples call center, etc I'm still looking at those. Here's my resume:


Christi L. Albertson
(850) 206-3994
christi.albertson@gmail.com




EDUCATION

George Stone Technical Center 2004-2006 Pensacola, FL
Gulf Breeze High School 1998 - 2002 Gulf Breeze, FL


EMPLOYMENT
08/30/2010-Present
AT&T Mobility (Pueblo, CO)
Job title: Customer care Representative, Tier 1 Technical Support (AT&T - CSR)
Discussing bills with customers, making sure their phones and service is working. Assisted customers per guidelines.
07/13/09-08/07/2010
Wireless Data Systems (WDS) (Boise, ID)
Job Title: Technical Support Representative (Verizonwireless -- Technical Support)
Trouble shooting customer's wireless cell phones. Answered inbound calls and assisted customers per guidelines. Performed need assessment questions to be sure customers were getting taken care of and getting their devices fixed.

02/23/09-05/04/09 Qwest Communications (Downtown) (Boise, ID)
Job Title: Customer Service Representative (Qwest -- Sales Representative)
Duties: Answered inbound calls and assisted customers per guidelines. Performed need assessment to be sure customers were getting the best fit for their needs. Sold products to customers such as Home service, High Speed Internet, Direct TV and Verizon Wireless.

08/27/07- 01/30/09 Electronic Data Systems (EDS) (Boise, ID)
Job Title: Customer Service Representative (Gunthy – Renker (Proactiv), (Hewitt-Packard, (HP Presales)), (Mortgage Electronic Registry System(MERS))
Duties: Answered inbound calls and assisted Proactiv / HP customers per client (Gunthy – Renker) expectations. Performed need assessment and troubleshooting with products and found resolutions that fit the customer needs Gunthy – Renker / HP. Updated customer records and made changes as needed, transferred calls to appropriate departments. Performed duties such as sending E-mails to banks letting them know their customers have filed for bankrutpy or foreclosed on their property.


01/03/07-08/23/07 Fred Meyer (West Franklin) (Boise, ID)
Job Title: Service Deli / Starbucks Barista
Duties: Assisted customers with purchase of Fred Meyer and Starbucks products, also performed inventory and performed opening and closing duties.


05/08/06-08/02/06 Network Telephone / Talk America (Pensacola, FL)
Job Title: Customer Services Representative (Residential / Commercial)
Duties: Made outbound calls to sell residential and commercial telecommunication products within the company’s market. (Ohio, Georgia, Michigan)


07/06/05-04/23/06 Wal-Mart (Gulf Breeze, FL)
Job Title: Cashier
Duties: Rang out customer purchases via Point of Sale system, provided other customer service to fit the customer’s needs based on situation




TECHNICAL SKILLS
♣1 Experience in Cisco Networking.
♣2 Office Procedures.
♣3 Microsoft XP Office suite (Word, Access, Power Point, Excel).
♣4 Certificate in General Office Clerk.



I have several years experienced in Customer Service. I love to abroad my horizons and learn new opportunities. I learn fast, and feel this will be a great opportunity.


Thanks for your input/help guys.

[kingtut]

http://www.comcast-jobs.com/search-jobs.php?specialty=Customer%20Care&action=search&keywords=&job_id=&posted_within=&sorted_by=&location=CO&city=

Eh?

[Hschlick84]

I know how that is with these companies. I already mentioned this to you Christi, get your rear out of Pueblo and move to Denver, more opportunity.

Got laid off last Wednesday due to lack of work, been with them for 5 years. I just submitted for unemployment benefits and got my last paycheck. I'll take anything besides fastfood, but would like to focus on the graphics design field.

[geo2maz]

NOW HIRING:
Fed Ex (877) 716-8753 ,
Home Depot (877) 967-5443 ,
U.P.S (888) 877-0922 ,
Verizon (800) 511-8086,
STAPLES (800) 378-2753

[SecondGenPAt]

Christi, get in with Fed Ex or UPS if you can. Those are great companies with good benefits if you stay long term

You too Henry!

[speedjunkie]

^I'm thinking about doing one of those myself after I retire. I wouldn't mind driving around all day delivering stuff.

[Learjet45]

IIRC, they actually pay pretty decent too. A friend's dad was a delivery driver for UPS back when I lived in Florida. Good luck with the job hunt!